For salons & spas
Fewer no-shows, more full chairs.
Modus books appointments, answers service and pricing questions, and sends reminders on your salon's WhatsApp number — so your front desk isn't stuck on the phone.
- Bookings handled 24/7
- No-shows cut with reminders
- Rebooking on autopilot
Chairs full, no-shows down
Bookings taken and reminded automatically, so a stylist is never idle on a confirmed slot
Today
What it looks like right now.
Clients message to book while staff are with customers, and replies come hours later.
No-shows eat into revenue because there's no automatic reminder system.
Booking requests get lost among personal chats on a stylist's phone.
Clients who haven't rebooked in months never hear from the salon again.
The agent
What it does on every enquiry.
Booking without the back-and-forth
The agent checks your availability logic, offers slots and confirms the appointment — no calls, no lost DMs.
Automatic reminders
Clients get a WhatsApp reminder ahead of their appointment, cutting no-shows without anyone lifting a finger.
Service & pricing Q&A
Trained on your service menu, pricing and stylist availability, it answers accurately and consistently.
Rebooking nudges
When a client is due for their next visit, the agent reaches out with a timely, personal nudge to rebook.
In practice
How it runs.
- 01
Client messages your number
From your Instagram, Google listing or a referral — any WhatsApp message reaches the agent instantly.
- 02
AI books the appointment
It answers questions, offers available slots and confirms the booking in your dashboard.
- 03
Reminders keep them coming
Automated reminders and rebooking nudges keep the calendar full without manual follow-up.
Questions we get asked
Does this replace my booking software?
No — Modus handles the WhatsApp conversation and captures the booking. It works alongside your existing scheduling process; appointments land in your Modus dashboard for your team.
Can it send reminders automatically?
Yes. Reminder timing is configured per your business, and the agent sends them on WhatsApp ahead of each appointment to reduce no-shows.
What if a client wants a specific stylist?
The agent is trained on your team, services and availability, so it can route or confirm stylist-specific requests, and hands off to a human whenever needed.
Is this the free WhatsApp Business app?
No. Modus runs on the official WhatsApp Business API on your existing salon number — no app installs, no code required from you.
Stop guessing which enquiries were worth it.
One agent works every lead on your own number and your website — and every deal it closes is traced back to what produced it. We handle the setup.